[Discussion] Windows 11 Update Halts Ubisoft Games, Spurs Microsoft Action

[Uncrowned Guard]

Windows 11 Update Afflicts Popular Ubisoft Games: Microsoft Confirms

Microsoft has acknowledged that the recent rollout of its Windows 11 version dubbed 24H2 is inadvertently causing glitches with several Ubisoft games, including the famed Assassin's Creed Valhalla, Star Wars Outlaws, and more. The issues have sparked concern among gamers, triggering Microsoft to address them promptly.

Protective Measures: Temporary Block Imposed

In response to the unfolding events, Microsoft has updated its support portal to publicize that a provisional halt has been enforced on Windows 11 for users who have these particular games installed on their systems. This move aims to shield users from unnecessary troubles that might arise due to the anomalies created by the new Windows update.

Ripple Effects: Ranging From Encounter Problems to Black Screen Hitches

The software giant has disclosed that players might confront challenges with some Ubisoft games after installing Windows 11, version 24H2. Affected games could possibly become unresponsive at the start, loading phase, or during active gameplay. Furthermore, in certain situations, users may find themselves staring at a blank, black screen. The catalog of impacted games includes Assassin's Creed Valhalla, Assassin's Creed Origins, Assassin's Creed Odyssey, Star Wars Outlaws, and Avatar: Frontiers of Pandora. It’s notable that Ubisoft has imparted a tentative mitigation for Star Wars Outlaws to avoid game failure and unresponsiveness. However, subpar performance issues might still persist.

Gearing Up Defense: Compatibility Hold Applied

Microsoft is striving to ensure a smooth Windows update experience by implementing a compatibility hold on devices with these games already installed. Consequently, these devices will not be privy to the Windows 11, version 24H2 update via the Windows Update channel. IT administrators can monitor these occurrences in their Windows Update for Business reports through the safeguard IDs: 54437462 and 54580160.

Cautionary Advice from Microsoft

The tech behemoth strongly recommends that users abstain from manually updating to version 24H2 utilizing the Windows 11 Installation Assistant or the media creation tool awaiting the resolution of the existing issues.

Interim Solution: Task Manager's Interference

In scenarios where the game turns unresponsive to inputs and the normal exit procedure fails, users are instructed to utilize the Task Manager to terminate the application. The guidance provided elucidates how to access Task Manager and shut down the game, accordingly, offering a workaround until a definitive solution is rolled out. Microsoft and Ubisoft are purportedly collaborating to ascertain a resolution. More information on the situation will be communicated once it becomes available, ensuring players are kept in the loop.

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